Opportunities at the Children’s Treatment Centre of Chatham-Kent

The Children’s Treatment Centre of Chatham-Kent is committed to fostering an inclusive and diverse workforce that mirrors the communities we serve. We encourage applications from individuals belonging to visible minorities, Indigenous communities, persons with disabilities, immigrants, individuals of all sexual orientations, and those representing diverse gender identities and expressions. Our organization is dedicated to promoting employment equity and diversity within our workplace.

Current Opportunities:

Support Services Assistant – Part Time Permanent

The Children’s Treatment Centre of Chatham-Kent (CTC-CK) is seeking a dedicated Support Services Assistant to join our supportive and family-centered team. This is an opportunity to be part of something truly meaningful — helping children and families reach their full potential while working in a collaborative, positive, and growing environment.

This permanent part-time position (21 hours per week) plays a key role in ensuring a smooth, welcoming experience for our clients, families, and staff. As a part of your role on our Support Services Team, you’ll help ensure the Centre remains organized, safe, and family-friendly through the end of each day.

Compensation Range: $22.20 – $25.21 per hour

Anticipated Hours:
Monday 1:00–5:00 p.m.
Tuesday 1:00–6:00 p.m.
Wednesday 1:00–6:00 p.m.
Thursday 1:00–5:00 p.m.
Friday 1:00–4:00 p.m.
(21 hours total per week, based on current Centre operating hours)

Why Join CTC-CK?

At CTC-CK, you’re not just joining a workplace — you’re joining a community.
We’re passionate about what we do and the people who make it happen.

Here’s what makes this an amazing opportunity:

Exciting growth ahead: We’re preparing to move into a brand-new, state-of-the-art facility designed to enhance collaboration, accessibility, and innovation.

Work-life balance: Enjoy a paid holiday shutdown in conjunction with local school boards, vacation entitlements, and paid sick time.

Comprehensive benefits: Access to a full benefits package including extended health and dental coverage, life and disability insurance, participation in the Healthcare of Ontario Pension Plan (HOOPP), and an Employee and Family Assistance Program (EFAP).

Continuous learning: Take advantage of our yearly education budget to support your personal and professional growth.

A culture that cares: Join a team that values inclusion, teamwork, and connection, where every role contributes to our mission of celebrating abilities and developing potential.

About the Role

Reporting to the Team Leader – Client Support, the Support Services Assistant provides essential administrative and customer service support for the Centre’s operations. This position ensures smooth daily processes and a welcoming environment for clients, families, and community partners.

Key Responsibilities

Open and close the Centre (afternoon closing responsibilities)
Provide friendly, professional front-line service to families, staff, and visitors
Process and upload client documents and reports in accordance with privacy and health record standards
Support appointment scheduling, payment processing, and electronic data management (AlayaCare, FOCUS, ISCIS)
Collaborate with team members to ensure accuracy and timeliness across administrative functions
Perform other administrative duties as assigned

What You Bring

Demonstrated customer service excellence and strong interpersonal skills
Experience in customer service or health records/data entry (an asset)
Strong organization, multitasking, and attention to detail
Ability to work both independently and collaboratively
Adaptability, initiative, and a proactive approach to problem-solving
Proficiency in Microsoft Office and electronic data entry systems
First Aid/CPR certification and fluency in French are considered assets

Please submit your resume and cover letter to npittman@ctc-ck.com by November 21, 2025.

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Volunteer Information

If interested in volunteering opportunities please CLICK HERE

General Application Information

Accommodations Available:

Candidates participating in the selection process may request accommodations as needed. We are dedicated to ensuring equal opportunities for all applicants.

Language Proficiency:

Priority will be given to candidates proficient in Canada’s official languages.

Application Process:

Please note that only candidates chosen for an interview will be contacted. Unsolicited resumes are not retained. To apply, kindly send your resume to npittman@ctc-ck.com.

We appreciate your interest in joining our team at the Children’s Treatment Centre of Chatham-Kent.

Join Our Team